Privacy Policy
Last updated: 2026-08-11
Cognivex respects your privacy and is committed to protecting the personal information you provide when using this website. This Privacy Policy explains what information we may collect, how we may use it, how it may be shared, how we protect it, and the choices available to you.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please discontinue use of the website.
Information We Collect
We may collect information that you voluntarily provide when you interact with our website, submit a contact request, place an order, communicate with customer support, or otherwise communicate with us. This information may include your name, email address, telephone number, shipping or billing information, order information, and other information you choose to provide.
We may also automatically collect certain technical information when you visit our website. This may include your IP address, browser type, device type, operating system, referring website, pages viewed, approximate visit duration, and other standard website usage information.
Information You Provide
When you contact us or submit information through a form, we may use the information you provide to respond to your request, provide customer support, communicate about an order, or address questions or concerns.
If you make a purchase through a third-party checkout or merchant platform, your payment and transaction information may be collected and processed directly by that third-party provider. We may receive limited order or transaction information necessary to provide support, maintain records, or fulfill applicable business requirements.
How We Use Information
We may use collected information to process and manage orders, respond to inquiries, provide customer service, communicate with you about transactions, maintain our website, improve our products and services, analyze website usage, prevent fraud or abuse, and comply with applicable legal obligations.
We may also use aggregated or de-identified information for analytics, research, website performance measurement, and business improvement. Such information is not intended to identify individual visitors.
Cookies and Similar Technologies
This website may use cookies, pixels, analytics tools, and similar technologies to help operate the website, remember preferences, understand how visitors use our pages, measure website performance, and improve the user experience.
Cookies may be provided by us or by third-party service providers. Depending on your browser or device settings, you may be able to restrict, disable, or delete cookies. Disabling certain cookies may affect the functionality or performance of portions of the website.
Analytics
We may use third-party analytics services to understand website traffic, visitor behavior, and general website performance. These services may collect information such as pages viewed, device information, browser information, approximate location, and other technical usage data.
Analytics information is generally used to understand website performance and improve the content, functionality, and user experience of the website.
Affiliate Links and Third-Party Websites
Some pages on this website may contain affiliate links. When you click an affiliate link and make a qualifying purchase through a third-party website, we may receive a commission at no additional cost to you. Affiliate partners may use cookies or similar technologies to attribute purchases or referrals.
This website may also contain links to third-party websites, including retailers, payment providers, suppliers, advertising platforms, and other services. We do not control the privacy practices of these third-party websites. You should review the privacy policy and terms of any third-party website before providing personal information or completing a transaction.
Payment and Order Information
If you purchase a product through our website or an external checkout provider, payment information may be processed by the applicable payment processor or merchant. We do not intend to store complete credit card numbers, debit card numbers, or payment credentials on our own website unless expressly stated otherwise.
Third-party payment and checkout providers may collect and process information according to their own privacy policies and security practices. Please review those policies for additional information about how payment information is handled.
How We Share Information
We may share information with service providers that help us operate the website, process transactions, provide customer support, analyze website performance, deliver communications, prevent fraud, or perform other services on our behalf.
We may also disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, government requests, protect our rights or property, investigate suspected fraud or abuse, or protect the safety of our users or others.
We do not sell your personal information for monetary consideration. We also do not intentionally collect or request sensitive personal information unless it is reasonably necessary for a legitimate business purpose and permitted by applicable law.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect information, we cannot guarantee absolute security.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with applicable legal obligations.
Your Privacy Choices
Depending on applicable law, you may have the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, or object to or restrict certain processing activities.
You may also choose not to provide certain information. However, refusing to provide information that is necessary for a particular service, transaction, or request may prevent us from fulfilling that request.
Marketing Communications
If you voluntarily provide your contact information and consent to receive marketing communications, we may use that information to send promotional or informational messages where permitted by applicable law.
You may unsubscribe from marketing communications by following the unsubscribe instructions included in the applicable communication. Transactional, security, or service-related communications may still be sent when necessary to fulfill an order or provide requested services.
Children's Privacy
This website is not directed toward children under the age of 13, and we do not knowingly request or collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that appropriate steps can be taken.
Third-Party Services
We may use third-party services for hosting, analytics, payment processing, customer support, advertising, affiliate tracking, email communication, security, and other website functions. These providers may process certain information as necessary to provide their respective services and may have their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technologies, or legal requirements. When changes are made, we will update the "Last updated" date shown at the beginning of this page.
We encourage you to periodically review this Privacy Policy to remain informed about how information may be collected, used, and protected.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on this website.
We will make reasonable efforts to review and respond to privacy inquiries within a reasonable period of time, subject to applicable legal requirements and verification of the requester's identity where appropriate.